Methodical revolutionizes the way you manage tickets, providing a centralized hub where admins can effortlessly view and update resolution. Stay aware and at top of recurring issues. With an Excel-like view, you would be able to get a clean list of tickets raised and resolved.
As an admin,
- One stop access to all tickets raised
- Control on accessibility of data
- Simplified team management
- Effortless onboarding of new users
- Automated review process
- Simplified notifications
As a team member,
- Ticket history and ticket data all in one place
- View updates on tickets with ease
- Required confirmation on tickets raised