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Methodical Help Desk


4.8 ( 9808 ratings )
Produktivitet
Forfatter: RedBlackTree Technologies Pvt. Ltd.
Gratis

Methodical revolutionizes the way you manage tickets, providing a centralized hub where admins can effortlessly view and update resolution. Stay aware and at top of recurring issues. With an Excel-like view, you would be able to get a clean list of tickets raised and resolved.

As an admin,

- One stop access to all tickets raised

- Control on accessibility of data

- Simplified team management

- Effortless onboarding of new users

- Automated review process

- Simplified notifications

As a team member,

- Ticket history and ticket data all in one place

- View updates on tickets with ease

- Required confirmation on tickets raised